A Qmunity of Talented Individuals Providing World-Class CX Solutions.
At Quantrics, we believe that our talented individuals are what makes everything seamless. Our Qmunity makes work look fun and easy — delivering digital services and customer solutions that move global brands forward.
How we became a solution-driven company.
We are a Qmunity of Ambitious, Balanced, Customer-Centric, Inclusive, and Fair individuals. Our values define our standards of excellence and business philosophy.
People-First
Our people are our customers, our partners, and our Qmunity. Their needs and well-being are at the forefront of our business purpose, processes, and policies.
Pay-for-Performance
As a Center of Excellence, we recognize and reward our employee contributions with our competitive Performance Incentive Programs.
Diverse Qmunity
We attribute our global success to our Qmunity of diverse, talented individuals, committed to our standards of excellence.
How we started.
2016
Founded Quantrics
Quantrics opened its doors for the first time in the Philippines in August 2016 — a people-first BPO built on talent, community, and a commitment to excellence.
2018
2nd Site — Naga City
We established our second site in Naga City, Camarines Sur, bringing world-class CX opportunities to the Bicol region.
2019
3rd Site — San Mateo, Rizal
Our third site opened in San Mateo, Rizal — expanding our footprint and creating new opportunities closer to our growing Qmunity.
2020
Shifting to Digital
Quantrics transitioned to a work-from-home setup, demonstrating our resilience and commitment to keeping our Qmunity safe while maintaining service excellence.
2022
Nordia Acquisition
Quantrics was acquired by Nordia — now NQX — and 70% of employees returned to the office, marking a new chapter in our journey as part of Canada's largest contact center provider.
Quantrics' Milestones
As a center of excellence, we celebrate our journey, our local and global recognitions, and our talented Qmunity of individuals — our biggest pride.
Best Company of the Year Outside NCR
16th International ICT Philippines Awards | 2022Excellence Circle: Wellness Company of the Year
Asia CEO | 2022Excellence Circle: Wellness Company of the Year
Asia CEO | 2021COVID-19 Response Excellence
Philippine Economic Zone Authority (PEZA) | 2021We believe in the power of an individual to create a better future.
Our employees are empowered to make a difference to many lives — that of our customers, our partners, their families, and theirs, as individuals.
Meet our Qmunity
Connect with like-minded talents among our employee Qmunity. Build relationships that last beyond the workplace.
Award-Winning Learning & Development Program
We set up our employees for success with our globally recognized L&D program for leadership and career advancement.