A Qmunity of Talented Individuals Providing World-Class CX Solutions.
At Quantrics, we believe that our talented individuals are what makes everything seamless. Our Qmunity makes work look fun and easy — delivering digital services and customer solutions that move global brands forward.
How we became a solution-driven company.
We are a Qmunity of Ambitious, Balanced, Customer-Centric, Inclusive, and Fair individuals. Our values define our standards of excellence and business philosophy.
People-First
Our people are our customers, our partners, and our Qmunity. Their needs and well-being are at the forefront of our business purpose, processes, and policies.
Pay-for-Performance
As a Center of Excellence, we recognize and reward our employee contributions with our competitive Performance Incentive Programs.
Diverse Qmunity
We attribute our global success to our Qmunity of diverse, talented individuals, committed to our standards of excellence.
How we started.
The Next Chapter: NQX is Born
Nordia and Quantrics unite under a new brand: NQX. The consolidation brings their contact centre expertise and digital innovation together under three offerings — NQX Contact Centre, NQX Digital and NQX Consulting.
Nordia and Quantrics Form NQX
Nordia and Quantrics achieve brand synergy, uniting under the NQX name — bringing together their combined strengths in contact centre operations, digital innovation, and customer experience consulting.
Nordia Acquires Quantrics
Nordia acquires Quantrics Enterprises, a fast-growing BPO based in the Philippines known for its strong technology expertise and robust digital capabilities.
Shifting to Digital
Quantrics transitioned to a work-from-home setup, demonstrating our resilience and commitment to keeping our Qmunity safe while maintaining service excellence.
3rd Site — San Mateo, Rizal
Our third site opened in San Mateo, Rizal — expanding our footprint and creating new opportunities closer to our growing Qmunity.
2nd Site — Naga City
We established our second site in Naga City, Camarines Sur, bringing world-class CX opportunities to the Bicol region.
Founded Quantrics
Quantrics opened its doors for the first time in the Philippines in August 2016 — a people-first BPO built on talent, community, and a commitment to excellence.
Quantrics' Milestones
As a center of excellence, we celebrate our journey, our local and global recognitions, and our talented Qmunity of individuals — our biggest pride.
Best Employer Brand
2025 & 2026Gold Stevie Awards — Best Celebration Event
Stevie® International Business Awards | 2024Silver Stevie — Company of the Year (Business Services)
Stevie® International Business Awards | 2024Gawad Kalinga Best Practice Award
Emergency Management Program | 2024Best Company of the Year Outside NCR
16th International ICT Philippines Awards | 2022Excellence Circle: Wellness Company of the Year
Asia CEO Awards | 2021We believe in the power of an individual to create a better future.
Our employees are empowered to make a difference to many lives — that of our customers, our partners, their families, and theirs, as individuals.
Meet our Qmunity
Connect with like-minded talents among our employee Qmunity. Build relationships that last beyond the workplace.