Who we are

Who we are 2018-02-15T09:58:23+00:00


Quantrics (Quantrics Enterprises Inc.) is a wholly owned subsidiary of Canada’s leading telecommunications company, providing in-house captive call center and shared service support for our parent and the rest of its subsidiary companies. As a “People Powered” organization, our mission is to provide best-in-world service as we leverage our best-in-world talent.

Quantrics is a recognized player in the offshore business process outsourcing (BPO) contact center space, after being established in Canada in January 2016 and recently opening our doors in the Philippines in August 2016. As part of the over 130-year old BCE, Inc. family of companies, Quantrics focuses on providing standout services to the customers of what is known as Canada’s top communications company. We are defined by the passion of our team members and their belief in our company’s vast potential.

As a member of the Qmunity, I commit to abide by the


I am …

Collaborative – I work with others to create better outcomes for everyone.

Respectful – I respect the place and people I work with; and seek to understand everyone regardless of experience, education, gender, race, or sexual orientation.

Effective – I know what is expected of me and deliver with speed and accuracy.

Empowered – I am empowered to promptly take decisive actions

Dedicated – I am committed to my colleagues and dedicated to succeed.